Policies

ALICORP S.A.A. (hereinafter, “ALICORP”), located at Avenida Argentina 4793, Carmen de la Legua Reynoso, Callao; values this website for its customers and users (hereinafter, the "Users" and the "Website", respectively) and is committed to protecting their privacy. As part of this commitment, we have developed this privacy policy (hereinafter, the "Privacy Policy") that describes the way in which Alicorp, within the framework of the relationship it maintains for the use of the Website, will treat the information that qualifies as personal data of the Users.

I. INFORMATION WE COLLECT THROUGH THE WEBSITE

1. Alicorp only collects information from Users or their representatives that is necessary to provide the services offered on the Website, in accordance with the detail indicated in point VI of this Policy.
2. Users can be legal persons or natural persons with business. The data of the representatives or contact persons of legal persons Users are not under the scope of Law 29733, Law on Protection of Personal Data (hereinafter, "LPDP"); and Supreme Decree 3-2013-JUS, Regulation of the Personal Data Protection Law (hereinafter, "RLPDP").
3. Regarding natural persons with business and natural persons representing legal entities, we collect the following information: name, ID, RUC, address, telephone, email and country / region of residence. In the case of applicants for employment opportunities, work and professional information is also collected (education, previous jobs, experience).
4. All information provided must be true, complete and accurate. Each User is responsible for the veracity, accuracy, validity and authenticity of the information provided.

II. WE KEEP YOUR INFORMATION SAFE

4. ALICORP has adopted all the technical and organizational measures necessary to guarantee the security and confidentiality of your personal information, as well as to avoid any undue manipulation, loss, destruction or unauthorized access by third parties to this information. Only authorized persons may have access to your information.
5. The information will be treated with the legally required degree of protection to guarantee its security and avoid its alteration, loss, treatment or unauthorized access.
6. All authorized persons who do not belong to ALICORP and who have access to the information will do so ensuring security and confidentiality, and only for the purposes set forth in this Policy.

III. INCORPORATION OF USER INFORMATION IN THE ALICORP DATA BANK AND CONSERVATION PERIOD

7. The personal information provided by natural persons on the Website will be stored in the following databases, according to the specific case:

8. Personal data will be kept for as long as the User maintains a relationship with Alicorp and, after the end of this, will be kept for a total of ten (10) years. After this time, they will be eliminated.

IV. PURPOSES OF THE INFORMATION

9. The data that is freely provided will be processed for the following purposes, strictly related to the services that Users request and receive through the Website and for additional uses:
   • Provide the products purchased by the User.
   • Transfer the User's data to the Distributor with whom they will contract, so that they can execute the relationship they generate.
   • Attend and process registration requests, claims or inquiries from Users.
   • Attend and process job opportunity requests.
   • Attend and process supplier requests.
   • Sending of our newsletter and events, in cases where the User has subscribed through the corresponding online form.
   • Manage the contests and promotions applicable in your capacity as User, if applicable. Inform about the winners of prizes, promotions, contests and / or raffles carried out.
   • Manage and administer satisfaction surveys, market studies or commercial research and statistics, directly linked to the services provided through the Website.

V. ACCESS AND TRANSFER

10. For the treatment of the information provided, ALICORP will use various managers located in Peru, specifically for customer service (contact center), selection processes (applicants for job opportunities) and attention of the company's Ethics Line.
11. We can also provide the information to Public Administration bodies and competent authorities if we are required to do so by virtue of obligations established by law. In some cases, we must also provide your personal information to the aforementioned entities in order to develop a legal, judicial and / or administrative process, in accordance with the law.

VI. INQUIRIES OR COMPLAINTS AND ARCO RIGHTS

12. Users can send a communication to atencionconsumidor@alicorp.com.pe with the reference: "Queries or Complaints", in order to be able to consult or file a complaint. This only applies to legal persons.

13. In the case of natural persons, they are recognized and may exercise the rights of access and information, rectification, updating and inclusion, cancellation or deletion and opposition to their personal information, and to oppose their treatment.

    For this purpose, Users can send a communication to atencionconsumidor@alicorp.com.pe with the reference: "Data privacy" through the form provided here.

    If you consider that you have not been attended to in the exercise of your rights, you can file a claim with the National Authority for the Protection of Personal Data, by contacting the Bureau of Parties of the Ministry of Justice and Human Rights: Calle Scipion Llona 350, Miraflores, Lima, Peru by filling out the form published in the following link: https://www.minjus.gob.pe/wp-content/uploads/2018/12/FORMULARIO-DE-PROCEDIMIENTO-TRILATERAL-DE-TUTELA.pdf

VII. USE OF THE ALICORP WEBSITE AND INFORMATION ON MINORS

14. Our Website is for the exclusive use of adults. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or legal guardian and you consider that your minor child has provided us with information, you can send us a communication to the address indicated in point VI. If you are a minor, please do not provide information.
15. This Website may contain links to other websites that have their own Privacy and Confidentiality Policies. For this reason, we recommend that, if you visit these sites, you carefully review their confidentiality practices and policies, since this Policy does not cover the practices or policies of third parties, including those that may disclose and / or share information with Alicorp.

VIII. MODIFICATIONS TO THIS PRIVACY POLICY

16. Due to the continuous improvement of our processes, ALICORP may make modifications and corrections to this Privacy Policy. Please check these terms regularly for changes that may have occurred.
17. Any substantial change in the treatment of personal information will be promptly communicated to the Users.

IX. USE OF COOKIES

18. A cookie is a file that is downloaded to the User's device when accessing certain web pages and / or applications. Cookies allow, among other things, to store and retrieve information about the number of visits, browsing habits or the device from which you are browsing.
19. Alicorp uses cookies by which it identifies the type of browser, operating system, reference page, progress through the site, and IP address, among others, exclusively in order to facilitate the way in which visitors use the ALICORP sites. For the cases of subjects that are under the scope of protection of the personal data protection regulations, ALICORP will only use cookies for other purposes if it has the corresponding consent.
20. This website uses the following cookies necessary for its operation:

21. When entering this website, the following cookies are used that are not managed or controlled by Alicorp, but by independent third-party companies:

The User has the power to allow, block or eliminate these cookies when he or she sees fit through the configuration options of the device or terminal, as well as the internet browser. The deactivation of cookies does not prevent navigation through the Website, although the use of some of its services may be limited and, therefore, your browsing experience may be less satisfactory.

At any time you can exercise your right to deactivate or eliminate these cookies. These actions are performed differently depending on the browser you are using:

• Internet Explorer: Settings> Privacy and security> Cookies. For more information, you can consult Microsoft Support or browser Help.
• Mozilla Firefox: Options> Privacy & Security> Cookies and site data. For more information, you can consult Mozilla Support or browser Help.
• Google Chrome: Settings> Show advanced options> Privacy and security> Cookies and other website data. For more information, you can consult Google Support or browser Help.
• Safari: Preferences> Security. For more information, you can consult Apple Support or browser Help.